support@kano.care

Note to pharmacists and relevant health authorities

What is Kano Care?

Kano Care is an online medical consultation service for male patients based in the European Union.

Our medical team will consult remotely with any adult patient whose condition allows for safe treatment without the need for a physical consultation. Kano Care aims to provide better access to care for men with intimate health issues (e.g premature ejaculation).

Who are the doctors who practice at Kano Care?

The doctors on the team are qualified professionals, both general practitioners and specialists, registered with the Irish Medical Council (IMC).

How can we treat patients remotely and safely?

Our medical team will only treat patients if their health condition and the subject for which they are consulting do not necessarily require a physical examination. This allows us to conduct consultations based on medical questionnaires. Our medical questionnaires are constructed based on the applicable clinical guidelines.

When a patient's condition does not allow a diagnosis to be made or a treatment to be prescribed, even after an additional exchange to the questionnaire, the patient is systematically referred to a physical consultation.

INFORMATION FOR HEALTH AUTHORITIES

Our prescriptions made by a physician based in Ireland valid across the European Union, including Sweden?

Yes. Any prescription made by one of our partner physicians is fully legal throughout the European Union, in accordance with EU Directive 2011/24/EU on the application of patients' rights in cross-border healthcare. This directive has been implemented into Swedish law through the Lag (2013:513) om förordnande av läkemedel vid gränsöverskridande hälso- och sjukvård. The law recognizes the validity of prescriptions issued by doctors registered in another EU member state. All of our physicians are registered with the Irish Medical Council in Ireland, which is part of the EU.

For more information, please visit the Swedish Ministry of Health and Social Affairs page: https://www.riksdagen.se/sv/dokument-lagar

How does online prescribing work?

We partner with the platform Ordoclic to enable our partnering physicians to electronically sign a digital prescription according to EU Regulation eIDAS. It is a real digital signature as defined in EU Regulation 910/2014 on electronic identification and trust services for electronic transactions in the internal market. This ensures that all prescriptions made are secure, deliverable and traceable.

What is Promescent© Delay Spray?

Promescent© Delay Spray is an over-the-counter topical spray designed to help men manage premature ejaculation (PE) during sexual activity. The spray contains a local anesthetic called lidocaine (typically around 10%), which helps to numb the sensitive areas of the penis, reducing sensation and allowing for longer-lasting sexual performance. For more information, see here: https://www.promescent.com/collections/delay-spray/products/delay-spray

Promescent© Delay Spray is an FDA compliant pharmaceutical product. In the US, the product has been sold since 2010 and is freely available in large supermarket chains such as Walmart, Walgreens, Target, HEB and many others as well as on Amazon and other online sales channels.

It is not, however, currently available in the European Union. Given it’s non-registered status, in most EU countries a medical prescription is required for the import of the spray. This can be medically justified in cases where, for example, there is no authorized medication in the EU country that constitutes an adequate alternative for the patient.

Contact us

For any request or question you can send us an email to support@kano.care or call us at +33 1 59 13 13 13

ARTICLES DE BLOG

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Thanks to its asynchronous approach and video consultations for more serious needs, Kano helps to relieve hospital services while ensuring effective medical follow-up.

Kano.care: a solution to the medical desert in Lille?

Finding a urologist quickly has become impossible in Lille! The shortage of urologists in Lille is a worrying reality that affects many patients facing excessive waiting times for specialized consultations. According to available data, the average waiting time to get an appointment with a urologist in the Lille region often exceeds eight months, an untenable situation for patients needing a treatment renewal or a rapid diagnosis, especially in cases of erectile dysfunction.

In case of suspicion of a more serious problem, a videoconference consultation with a specialist is organized to ensure appropriate medical follow-up.

How is Kano fighting the shortage of urologists in Marseille

The city of Marseille, despite being equipped with several renowned hospital facilities, is facing a critical shortage of urologists. With waiting times often exceeding eight months for a hospital consultation, patients suffering from urological disorders, particularly erectile dysfunction, find themselves in a difficult situation. Kano.care, by revolutionizing access to urological care through asynchronous teleconsultation, offers an effective and immediate alternative to the saturated physical consultations.

By relieving the burden of in-person consultations, Kano.care enables urologists to focus on complex cases, while ensuring quick access to care for patients.

How is Kano tackling the shortage of urologists in Bordeaux?

The shortage of urology specialists is a major problem in Bordeaux, as in many regions of France. Patients dealing with sexual function disorders, such as erectile dysfunction, often have to wait more than eight months to get an appointment for an in-person consultation. This excessive delay is unacceptable, especially for patients in need of a treatment renewal or a rapid diagnosis. It is in this context that Kano.care positions itself as an effective and modern alternative, allowing for quick, discreet, and high-quality care.

Ordoclic and Kano.care: a collaboration for convenient and reliable digital prescriptions.

Ordoclic: The Reference Partner for Digital Prescriptions from Kano.care

In a world where digital health is becoming increasingly important, choosing reliable and innovative partners is essential. For Kano.care, a leader in teleconsultation specializing in men's intimate health, the goal is clear: to offer its patients a smooth, secure, and effective experience. It is with this in mind that Kano.care has selected Ordoclic as a partner for the management of digital prescriptions. A strategic choice that improves the daily lives of patients while ensuring maximum security.

Kano Care's initiatives have already shown promising results in Lyon. Waiting times for urological consultations have decreased thanks to teleconsultations. Patients, especially in outlying areas, benefit from better follow-up. By combining technological innovation and recruitment efforts, Kano Care is building a sustainable solution to the shortage of specialists. This approach could serve as a model for other regions facing similar challenges.

How is Kano combating the shortage of urologists in Lyon?

The shortage of urologists is an increasing problem in many French regions, including Lyon, where access to specialized consultations is becoming increasingly difficult. In response to this challenge, Kano Care, an innovative healthcare company, offers concrete solutions to address this shortage. By combining advanced technologies, personalized services, and efficient organization, Kano Care aims to optimize access to urological care for patients in the Lyon area.

Kano.care is transforming access to men's healthcare by offering a digital solution that combines speed, safety, and discretion. Addressing specific needs such as erectile dysfunction, hair loss, or hormonal disorders, Kano.care simplifies medical consultations for men who value both convenience and privacy. The platform allows users to fill out an online medical questionnaire, which assists doctors in understanding their symptoms and making a quick diagnosis. Thanks to an online consultation that's just a few clicks away, patients can avoid the hassle of a physical appointment and receive an electronic prescription in less than 24 hours, if the treatment is appropriate.

How does Kano ensure quick access to reliable and secure medical consultations?

Kano.care is transforming access to men's healthcare by offering quick and secure online consultations. With a user-friendly platform, men can consult a doctor without the need for an in-person appointment and, if necessary, receive an electronic prescription in less than 24 hours. Kano.care ensures data confidentiality through advanced encryption protocols and collaborates with certified healthcare professionals. This solution eliminates the risks associated with counterfeit products and offers a reliable alternative to traditional consultations, meeting user expectations in terms of discretion and convenience.

Treatments for erectile dysfunction, such as Viagra®, Cialis®, Levitra®, and Spedra®, carry potential risks that vary depending on the patient's health condition. They may cause serious side effects, including cardiovascular issues, dangerous drug interactions, or prolonged erections (priapism), which require immediate medical attention. It is essential never to take these medications without the advice of a qualified healthcare professional. A thorough medical consultation is necessary to determine the appropriate treatment for each individual, taking into account medical history and contraindications. Additionally, it is crucial to ensure that the medications are obtained from reliable and authorized sources. Medications purchased outside legal channels or without a prescription may be counterfeit, ineffective, or even harmful to health. Always consult a doctor before using these treatments and obtain medications from a licensed pharmacy.